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What factors should I consider when purchasing software?
When evaluating software for potential purchase,
consider these questions:
- Does the version of the product that I am considering
run on my personal computer system? Is it compatible with my platform
(PC, Macintosh, Sun, and so on)? with the processor used in my
computer (486, Pentium, Motorola 6040, PowerPC, and so on)? and
with the operating system that I am running (DOS, Windows, NeXT
Step, UNIX)?
- Is the product compatible with other programs,
such as extensions and device drivers, that I have on my personal
computer system?
- Does the product do all that I want it to do?
Is it simple enough to use immediately but powerful enough to
provide the capabilities that I will want as my familiarity with
the program increases?
- Is the product an up-to-date, current version
or release?
- Does the product have a clear, step-by-step tutorial?
Is the product easy to learn?
- Is the product accompanied by clear, easy-to-follow
instructions, or documentation?
- Does the manufacturer provide technical assistance?
Is a toll-free technical assistance number included in the software
documentation? Does the manufacturer have a bulletin board or
Internet address for technical assistance questions? Does the
manufacturer charge for technical assistance? for product revisions
or upgrades?
- Can I find instruction, or training, in the use
of the product?
- Is the product from a respected, well known manufacturer?
- Does the program have any known problems, or
bugs, and will these affect my use of the program?
- Does the product come with a warranty, and what
are the conditions of that warranty?
- Does the product cost more or less than comparable
products on the market?
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